We may collect personal information from you when you correspond with us (for example, when you send us e-mail communications or send us letters), when you provide your details when you visit Emma Clarkson Webb in person or when you contact Emma Clarkson Webb by telephone. Please note that calls to Emma Clarkson Webb may be recorded for security and training purposes.
We also collect certain information automatically about visitors to our Platform, described in the section headed “Cookies and other information that we automatically collect”.
We will use the information we collect from you to: (i) conduct market research so that we can continuously improve the services we provide to our customers; (ii) prevent fraud and other prohibited or illegal activities; and (iii) understand how our Platforms are used so that we can continuously improve our Platforms and offerings.
There are two broad categories of cookies: (i) first-party cookies, served directly by Emma Clarkson Webb to your computer or mobile device. They are used only by Emma Clarkson Webb to recognise your computer or mobile device when it revisits our Platforms; and (ii) third-party cookies, which are served by a service provider on our Platforms, and can be used by the service provider to recognise your computer or mobile device when it visits other platforms. Third party cookies are most commonly used for Platform analytics or advertising purposes.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are “session cookies”, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are “permanent cookies”, meaning that they survive after your browser is closed. They can be used by us to recognise your computer or mobile device when you open your browser and browse the Internet again.
Emma Clarkson Webb uses or may use two types of cookies: (i) functionality cookies, which serve a variety of purposes related to the presentation, performance and functionality of the Platforms. Their overall purpose is to enhance visitors’ experience and enjoyment of the Platforms; and (ii) analytics Cookies, which are used to collect information about how visitors use our Platforms.
The information gathered by cookies does not identify any individual visitor and is aggregated. It includes the number of visitors to our Platforms, the platforms that referred them to our Platforms and the pages that they visited on our Platforms.
We use this information to help run our Platforms more efficiently, to gather broad demographic information and to monitor the level of activity on our Platforms.
You can set your cookie preferences by changing your browser settings so that cookies from the Platforms cannot be placed on your computer or mobile device. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility).
We may collect information about your computer or mobile device, including where available your IP address, operating system, log-in times and browser type. We use this information to better understand how visitors use our Platform and for internal reporting purposes. We may anonymise and share this information with advertisers, sponsors or other businesses.
We want you to feel confident about using our Platforms, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs. We have appropriate technical and organisational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorised or unlawful processing and against accidental loss, damage or destruction.
You have the right to ask for a copy of any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. You can also ask us not to send you direct marketing communications. However, please note that we may continue to send you service-related (i.e. non-marketing) communications, such as e-mail updates on your order status. If you wish to exercise any of these rights, or wish to object to our use of your personal information, please write to us at the address below.
Emma Clarkson Webb Ltd
15 Greville Street,
UK: £9.45 Royal Mail Special Delivery Guaranteed by 1pm.
EU Priority Shipping: £35 (free on orders over £1000)
Worldwide Priority Service £55 (free on orders over £1000)
International – Royal Mail Signed For. Orders should arrive within 10 working days. Subject to stock availability.
Whilst we hope that you will love your Emma Clarkson Webb piece of jewellery, we are able to return or exchange items 28 days from the purchase date and so long as they are unworn, undamaged and in a good condition. The shipping charges are non-refundable.
Please do get in touch with us at firstname.lastname@example.org should you wish to personalise the piece of jewellery that you order from us. Whether this be an engraving, secret message, or change of stone. Each piece is handcrafted, so alterations in design are very welcome. We will help guide you through the customisation process and advise you on what is possible.
As special orders or bespoke items are generally unique pieces, delivery times may vary. Depending on the item, please allow 4 to 8 weeks for handcrafting. All items requested for special orders or bespoke pieces are non-returnable and non-refundable.
For special orders or for items in need of sizing please contact us on email@example.com Monday to Friday 9am – 5pm.
Bracelets are sized at SMALL – 16.5cms or LARGE – 18cms.
Necklaces are sized at SMALL – 16” or LARGE – 18”
To find out your finger size, measure the inside diameter of a ring that fits the intended finger and match to the chart below. For more accurate sizing please pop in to a local jewellers who can measure your finger for you.
|51||5 ¾||L ½||16.3|
|56||7 ¾||P ½||17.97|
|57||8 ¼||Q ½||18.35|
|59||8 7/8||R ½||18.8|
|60||9 3/8||S ½||19.31|